Shipping
We understand the importance of receiving your orders promptly. That’s why we aim to ship all orders within 24 hours, Monday through Saturday.
Order Cut-off Times
Monday - Friday: Orders placed before 4:00 PM PST will be shipped out the same day. Saturday: Orders placed before 1:00 PM PST will be shipped out the same day.
Depending on the platform you place your order on, you may have an option to upgrade your shipping to expedited shipping or 2-day shipping.
- Expedited shipping is primarily shipped via USPS Priority Mail or UPS Ground.
- 2-day Shipping is provided by UPS via their 2-day air service.
Printed Product Goals
We are dedicated to delivering high-quality 3D printed parts that meet and exceed our customers’ expectations. Our commitment to quality is evident in our rigorous review process, ensuring that only the finest products are offered for sale in our stores.
Quality Standards
Aesthetic Appeal: Our goal is to produce 3D printed parts that are not only visually appealing but also meet our stringent quality standards. Functionality: All parts undergo thorough testing to ensure they meet our performance criteria and are fully functional. Customer Satisfaction: We strive to exceed our customers’ expectations by providing products that are of the highest quality and functionality.
Review Process
Inspection: Each part is carefully inspected for any imperfections or blemishes that may affect its quality or functionality. Quality Assurance: Only parts that meet our strict quality standards are approved for sale in our stores. Continuous Improvement: We are constantly evaluating and improving our processes to ensure that we deliver the best possible products to our customers.
Reclaimed Products Program (RPP)
The Reclaimed Products Program (RPP) is an initiative that aims to reduce waste and offer discounted 3D printed items to customers. RPP products are slightly imperfect, with minor cosmetic flaws or printing inaccuracies, but they are fully functional and undergo thorough scrutiny before being offered for sale. These items will be sold exclusively on eBay at a 20% discount off retail prices, providing customers with quality products at a reduced price.
Program Goals
Reduce Waste: By repurposing slightly imperfect 3D printed items, we aim to minimize waste and contribute to a more sustainable manufacturing process. Offer Value: Provide customers with an opportunity to purchase high-quality items at a discounted price. Enhance Customer Satisfaction: Ensure that all RPP products meet our quality standards and provide customers with products that are fully functional and satisfactory.
Product Selection Process
Inspection: All items considered for the RPP undergo a thorough inspection process to identify minor imperfections. Quality Assurance: Despite minor flaws, all RPP products are fully functional and meet our quality standards. Exclusivity: Only items with minor cosmetic flaws or printing inaccuracies are selected for the RPP, ensuring that customers receive unique products at a discounted price.
Sales and Distribution
Exclusive eBay Store: RPP products will be sold exclusively through our eBay store, providing a dedicated platform for customers to purchase these items. Discounted Pricing: RPP items will be priced at a 20% discount off the retail price, offering customers an attractive deal on quality products. Limited Availability: Due to the nature of the program, RPP items will be available in limited quantities with no planned stock or re-stock frequencies (stock becomes available only when prints fail)
Customer Experience
Transparency: Product listings on eBay will clearly indicate that the item is part of the RPP, and photos of example product imperfections will be included. Customer Support: Our customer support team is available to address any questions or concerns regarding RPP products, ensuring a positive shopping experience.
The Reclaimed Products Program (RPP) reflects our commitment to sustainability and customer satisfaction. By offering slightly imperfect 3D printed items at a discounted price, we aim to reduce waste, provide value to our customers, and offer unique products that are both functional and affordable. We invite you to explore our eBay store and discover the exclusive deals available through the RPP.